Moda at Home : Lifestyle Products for your Home

Terms and Policies

Description of Goods & Accuracy of Product Information

Certain products are of a technical nature where it is not practical to publish detailed specifications. All images, descriptive matter, specifications and advertising included on our site are for the sole purpose of giving an approximate description of the goods. All specifications given to the Customer are approximate and intended as a guide only. Moda at Home does not accept responsibility for any preparation work based on such specifications. Our website is accessible by clientele for ease of update.

All manufacturers reserve the right to make alterations and variations to materials, colour grades and technical specifications at any time due to world resources. The intention of Moda at Home is that all information on the website should be as accurate and up-to-date as possible. However, Moda at Home cannot guarantee the reliability or the accuracy of the information. All manufacturers reserve the right to make alteration and variations to materials, colour grades and technical specifications at any time due to world resources.

New Accounts

Please provide us with the following information so that we may set up your account properly. Opening orders will be C.O.D. or Visa/Mastercard until credit can be established. It may take up to 4 weeks to verify and establish credit. Please complete our credit application and list 3 credit references along with your banking information. Retailers who have been in business for less than 1 year require a waiting period of 6 months or more prior to being considered for terms.

Orders

The Minimum opening order is $250.00 and $150.00 for re- orders.
Minimum case quantities are indicated on specific items where applicable.
Miniumum case quantities are indicated on Price List and are sold in Case Pack as specified.
If your order is not full case pack, Moda reserves the right to adjust the order to meet miniumum pack sizes in multiples
thereof.
All prices are subject to change without advance notice.

Back Orders

Unless otherwise instructed, back orders will be shipped as merchandise becomes available, under the same terms and conditions as the original order. Moda reserves the right to cancel back orders less than $75.00. Any back orders outstanding for over 90 days will be cancelled.

Payment

Our Payment terms are Net 30 days, subject to credit approval.
Initial order is to be paid by VISA, or is to be sent C.O.D. until credit is approved.
VISA / Mastercard payments are also acceptable subject to customer authorization.
Any NSF cheques are subject to a $25.00 service charge.

Shipping and Freight

Carrier to be specified by customer. If not specified, MODA at home will ship, according to its own freight information, the cheapest way. Freight charges will be added to the invoice.
Canadian Orders are shipped F.O.B. Moda Woodbridge, Ontario, Canada Warehouse.
American Orders are shipped F.O.B. Moda Buffalo N.Y. Warehouse unless other arrangements have been made.

Damages

At Moda, we try our best to possibly pack your order to minimize damages, merchandise damaged during transit must be claimed against the carrier. If concealed damage is suspected a note to this effect should be made on the carrier’s receipt document.
All claims for defective goods or shortages must be reported to MODA within 10 days of receipt of shipment.

Returns

MODA will accept no return of defective or incorrect merchandise without a return authorization number. All authorization numbers must be clearly visible on the outside of the box. A copy of the invoice must be enclosed with the returned merchandise.
A 15% restocking fee + freight will be charged on unauthorized returns & refused orders.

Liability

MODA’s liability to goods found to be defective shall be limited to replacing the merchandise or refunding the value of the damaged goods.

Could not find the answer?

If you could not find a satisfying answer in any of the information resources, please contact us and we will be happy to answer your inquiry.