Terms and Policies

Description of Goods & Accuracy of Product Information

Certain products are of a technical nature where it is not practical to publish detailed specifications. All images, descriptive matter, specifications and advertising included on our site are for the sole purpose of giving an approximate description of the goods. All specifications given to the Customer are approximate and intended as a guide only. Moda at Home does not accept responsibility for any preparation work based on such specifications. Our website is accessible by clientele for ease of update.

All manufacturers reserve the right to make alterations and variations to materials, colour grades and technical specifications at any time due to world resources. The intention of Moda at Home is that all information on the website should be as accurate and up-to-date as possible. However, Moda at Home cannot guarantee the reliability or the accuracy of the information. All manufacturers reserve the right to make alteration and variations to materials, colour grades and technical specifications at any time due to world resources.

All opening orders are VISA/ MASTERCARD only until credit can be established.
Minimum opening orders are $500.00 net cost.
All credit card charges will be processed before the shipment has left our warehouse.
In order to establish credit, complete our credit application providing credit references along with your banking
information. It may take up to 4 weeks for verify and establish credit.
By completing the new Account Credit application, you are stating that you are an owner of a valid retail business and you
are purchasing for resale purposes only.
Retailers who have been in business for less than one year, require a waiting period of 6 months or more prior to being
considered for terms.
Accounts inactive for a 24-month period will automatically be closed. Reactivating an account will be subject to the above
new account conditions.
The minimum Re-order is $250.00
Minimum case quantities are indicated in the Price List. All products are sold only in Case Pack as specifi ed.
If your order is not full case pack, Moda reserves the right to adjust the order to meet minimum pack sizes.
All prices are subject to change without advance notice.
Unless otherwise instructed, backorders will be shipped as merchandise becomes available under the same
Terms and conditions as the original order. Moda reserves the right to cancel backorders less than $100.00.
Any backorders outstanding for over 90 days will be cancelled.
Our Payment Terms are: NET 30 DAYS, subject to credit approval
Initial order is to be paid by credit card or is to be sent C.O.D. until credit is approved.
VISA and MASTERCARD payments are acceptable subject to customer authorization.
Any NSF cheques are subject to a $25 service charge.
Carrier to be specifi ed by customer. If not specifi ed, Moda will ship according to its own freight information,
The most economical way. Freight charges will be added to the invoice.
CANADIAN ORDERS are shipped F.O.B. Moda At Home Enterprises Ltd, VAUGHAN, ON warehouse
AMERICAN ORDERS are shipped F.O.B. Moda At Home Enterprises Ltd. BUFFALO, NY warehouse, unless other
arrangements have been made.
Merchandise damaged during transit must be claimed against the carrier.
If concealed damage is suspected, a note to this effect should be made on the carrier’s receipt document.
All claims for defective goods or shortages must be reported to Moda within 15 DAYS of RECEIPT of shipment.
Moda will not accept return of defective or incorrect merchandise without a RETURN AUTHORIZATION number.
All authorization numbers must be clearly visible on the outside of the box when returned.
A copy of the invoice must be enclosed with the returned merchandise.
A 15% restocking fee + freight will be charged on unauthorized returns or refused orders.
Moda’s liability to goods found to be defective shall be limited to replacing the merchandise or refunding the value of the
damaged goods.
Some items may have slight colour or texture irregularities due to the nature of the technique, products manufacturing, or
its material. No returns will be accepted for this reason.

Could not find the answer?

If you could not find a satisfying answer in any of the information resources, please contact us and we will be happy to answer your inquiry.

Contact Details

140 Fernstaff Court, Unit 1 & 2
Vaughan, Ontario L4K 3L8 

Tel: 905.532.0411
Toll Free: 1.877.794.4721 
Fax: 905.532.0046

Contact Us


Please call and book an appointment to view our showroom.

Moda at Home sells wholesale to the trade only.