New Accounts:
All opening orders are VISA/ MASTERCARD only until credit can be established.
Minimum opening orders are $500.00 net cost.
All credit card charges will be processed before the shipment has left our warehouse.
In order to establish credit, complete our credit application providing credit references along with your banking information. It may take up to 4 weeks to verify and establish credit.
By completing the new Account Credit application, you are stating that you are an owner of a valid retail business and you are purchasing for resale purposes only.
Retailers who have been in business for less than one year, require a waiting period of 6 months or more prior to being considered for terms.
Accounts inactive for a 24-month period will automatically be closed. Reactivating an account will be subject to the above new account conditions.
Orders:
The minimum Re-order is $250.00
Minimum case quantities are indicated in the Price List. All products are sold only in Case Pack as specifi ed. If your order is not full case pack, Moda reserves the right to adjust the order to meet minimum pack sizes.
All prices are subject to change without advance notice.
Back Orders:
Unless otherwise instructed, backorders will be shipped as merchandise becomes available under the same Terms and Conditions as the original order. Moda reserves the right to cancel backorders less than $100.00.
Any backorders outstanding for over 90 days will be cancelled.
Payment:
Our Payment Terms are: NET 30 DAYS, subject to credit approval.
Initial order is to be paid by credit card or is to be sent C.O.D. until credit is approved.
VISA and MASTERCARD payments are acceptable subject to customer authorization.
Any NSF cheques are subject to a $25 service charge.
Shipping & Freight:
Carrier to be specified by customer. If not specifi ed, Moda will ship according to its own freight information, the most economical way. Freight charges will be added to the invoice.
CANADIAN ORDERS are shipped F.O.B. Moda At Home Enterprises Ltd, OSHAWA, ON warehouse
AMERICAN ORDERS are shipped F.O.B. Moda At Home Enterprises Ltd. OLD BRIDGE NEW JERSEY, NY warehouse, unless other arrangements have been made.
Damages:
Merchandise damaged during transit must be claimed against the carrier.
If concealed damage is suspected, a note to this effect should be made on the carrier’s receipt document.
All claims for defective goods or shortages must be reported to Moda within 15 DAYS of RECEIPT of shipment.
Returns:
Moda will not accept return of defective or incorrect merchandise without a RETURN AUTHORIZATION number.
All authorization numbers must be clearly visible on the outside of the box when returned.
A copy of the invoice must be enclosed with the returned merchandise.
A 15% restocking fee + freight will be charged on unauthorized returns or refused orders.
Liability:
Moda’s liability to goods found to be defective shall be limited to replacing the merchandise or refunding the value of the damaged goods.
Quality:
Some items may have slight colour or texture irregularities due to the nature of the technique, products manufacturing, or its material. No returns will be accepted for this reason.
